August 26, 2026
Q1 digital transformation sync
Karim Abdelrahman, Aisha Al Mansouri, Grace Santos
Karim Abdelrahman: Welcome back everyone, quick recap first. Aisha Al Mansouri: The cybersecurity drill exposed gaps in the incident escalation path. The data governance board approved the new retention schedule. The AI assistant pilot resolved 27 percent of queries without a handover. I am worried we are underestimating the risk here. Karim Abdelrahman: The AI assistant pilot resolved 31 percent of queries without a handover. We are migrating the Operations workloads to the government cloud in Q1. The AI assistant pilot resolved 36 percent of queries without a handover. Aisha Al Mansouri: We are migrating the Human Resources workloads to the government cloud in Q3. Single sign on across entities is the top request from staff. I documented the whole procedure step by step after the last incident. The cybersecurity drill exposed gaps in the incident escalation path. Grace Santos: The cybersecurity drill exposed gaps in the incident escalation path. Karim Abdelrahman: The data governance board approved the new retention schedule. Aisha Al Mansouri: The AI assistant pilot resolved 6 percent of queries without a handover. The AI assistant pilot resolved 18 percent of queries without a handover. The data governance board approved the new retention schedule. Grace Santos: Quickly on the same point, the AI assistant pilot resolved 19 percent of queries without a handover. The cybersecurity drill exposed gaps in the incident escalation path. The AI assistant pilot resolved 5 percent of queries without a handover. Karim Abdelrahman: New tools every quarter just confuse the teams. The AI assistant pilot resolved 20 percent of queries without a handover. Aisha Al Mansouri: Can we keep the invite list small, big meetings drain me. The legacy system decommission is blocked on one integration with the customer happiness survey. API uptime for the AI assistant pilot held at 97 percent last September. Single sign on across entities is the top request from staff. Karim Abdelrahman: The data governance board approved the new retention schedule. The AI assistant pilot resolved 9 percent of queries without a handover. Let us make sure the service center staff feel heard on this. The legacy system decommission is blocked on one integration with the Emiratization dashboard. Aisha Al Mansouri: The legacy system decommission is blocked on one integration with the customer happiness survey. Grace Santos: The legacy system decommission is blocked on one integration with the data governance framework. API uptime for the licensing portal held at 94 percent last November. API uptime for the data governance framework held at 92 percent last July. Let me double check the numbers before we commit to a date. Aisha Al Mansouri: The cybersecurity drill exposed gaps in the incident escalation path. Can we keep the invite list small, big meetings drain me. The data governance board approved the new retention schedule. Grace Santos: API uptime for the customer happiness survey held at 94 percent last December. Karim Abdelrahman: Happy to take that off your plate if you are stretched. Single sign on across entities is the top request from staff. The data governance board approved the new retention schedule. API uptime for the service center network held at 91 percent last November. Aisha Al Mansouri: The AI assistant pilot resolved 31 percent of queries without a handover. API uptime for the procurement platform held at 82 percent last October. Karim Abdelrahman: Single sign on across entities is the top request from staff. New tools every quarter just confuse the teams. API uptime for the customer happiness survey held at 97 percent last September. API uptime for the digital ID rollout held at 97 percent last February. Grace Santos: The cybersecurity drill exposed gaps in the incident escalation path. The AI assistant pilot resolved 15 percent of queries without a handover. Aisha Al Mansouri: We are migrating the Legal workloads to the government cloud in Q4. Grace Santos: The AI assistant pilot resolved 33 percent of queries without a handover. Aisha Al Mansouri: The data governance board approved the new retention schedule. The legacy system decommission is blocked on one integration with the incentive program. Grace Santos: The cybersecurity drill exposed gaps in the incident escalation path. Aisha Al Mansouri: The AI assistant pilot resolved 14 percent of queries without a handover. The AI assistant pilot resolved 4 percent of queries without a handover. Karim Abdelrahman: API uptime for the incentive program held at 89 percent last October. Grace Santos: The legacy system decommission is blocked on one integration with the incentive program. The legacy system decommission is blocked on one integration with the procurement platform. Let us make sure the service center staff feel heard on this. Aisha Al Mansouri: API uptime for the incentive program held at 92 percent last August. The cybersecurity drill exposed gaps in the incident escalation path. Karim Abdelrahman: We are migrating the Finance workloads to the government cloud in Q4. API uptime for the service center network held at 82 percent last April. The data governance board approved the new retention schedule. Grace Santos: The data governance board approved the new retention schedule. The data governance board approved the new retention schedule. Great point, and thanks for flagging it so gently. Aisha Al Mansouri: API uptime for the digital ID rollout held at 93 percent last May. The AI assistant pilot resolved 26 percent of queries without a handover. Grace Santos: The AI assistant pilot resolved 27 percent of queries without a handover. Aisha Al Mansouri: We are migrating the Human Resources workloads to the government cloud in Q3. The AI assistant pilot resolved 32 percent of queries without a handover. The cybersecurity drill exposed gaps in the incident escalation path. I would rather slip a week than ship it half tested. Karim Abdelrahman: One more thing from my side: single sign on across entities is the top request from staff. The AI assistant pilot resolved 14 percent of queries without a handover. The AI assistant pilot resolved 38 percent of queries without a handover. Grace Santos: Quickly on the same point, the data governance board approved the new retention schedule. Single sign on across entities is the top request from staff. The cybersecurity drill exposed gaps in the incident escalation path. Karim Abdelrahman: Quickly on the same point, single sign on across entities is the top request from staff. Single sign on across entities is the top request from staff. We are migrating the Communications workloads to the government cloud in Q3. Grace Santos: Single sign on across entities is the top request from staff. The cybersecurity drill exposed gaps in the incident escalation path. API uptime for the Emiratization dashboard held at 94 percent last August. Aisha Al Mansouri: Quickly on the same point, the cybersecurity drill exposed gaps in the incident escalation path. I disagree and I do not think this is close to ready. Karim Abdelrahman: The data governance board approved the new retention schedule. I lost track of that action item, can someone resend it? We are migrating the Strategy workloads to the government cloud in Q4. Single sign on across entities is the top request from staff. Aisha Al Mansouri: The legacy system decommission is blocked on one integration with the digital ID rollout. Single sign on across entities is the top request from staff. If the audit finds this first we will have a real problem. The cybersecurity drill exposed gaps in the incident escalation path. Karim Abdelrahman: API uptime for the data governance framework held at 82 percent last June. Aisha Al Mansouri: I disagree and I do not think this is close to ready. The AI assistant pilot resolved 16 percent of queries without a handover. The legacy system decommission is blocked on one integration with the licensing portal. Grace Santos: One more thing from my side: the cybersecurity drill exposed gaps in the incident escalation path. The cybersecurity drill exposed gaps in the incident escalation path. Aisha Al Mansouri: We are migrating the Human Resources workloads to the government cloud in Q2. I will put my thoughts in the document rather than talk through them. API uptime for the AI assistant pilot held at 84 percent last May. The AI assistant pilot resolved 7 percent of queries without a handover. Grace Santos: Single sign on across entities is the top request from staff. Karim Abdelrahman: The AI assistant pilot resolved 22 percent of queries without a handover. We are migrating the Legal workloads to the government cloud in Q2. Aisha Al Mansouri: The legacy system decommission is blocked on one integration with the digital ID rollout. I would prefer to review this offline and send written comments. Grace Santos: The legacy system decommission is blocked on one integration with the procurement platform. The cybersecurity drill exposed gaps in the incident escalation path. Aisha Al Mansouri: We are migrating the Technology workloads to the government cloud in Q2. We are migrating the Legal workloads to the government cloud in Q4. The cybersecurity drill exposed gaps in the incident escalation path. Grace Santos: The data governance board approved the new retention schedule. Aisha Al Mansouri: Coming back to the agenda, the legacy system decommission is blocked on one integration with the data governance framework. API uptime for the digital ID rollout held at 95 percent last November. Grace Santos: Happy to take that off your plate if you are stretched. API uptime for the AI assistant pilot held at 99 percent last March. API uptime for the digital ID rollout held at 98 percent last June. The AI assistant pilot resolved 19 percent of queries without a handover. Karim Abdelrahman: Before we move on, the cybersecurity drill exposed gaps in the incident escalation path. We are migrating the Communications workloads to the government cloud in Q3. The legacy system decommission is blocked on one integration with TAMM. Aisha Al Mansouri: API uptime for the digital ID rollout held at 95 percent last May. This timeline keeps me up at night to be honest. Karim Abdelrahman: The data governance board approved the new retention schedule. API uptime for TAMM held at 84 percent last September. The legacy system decommission is blocked on one integration with the incentive program. Aisha Al Mansouri: The data governance board approved the new retention schedule. Single sign on across entities is the top request from staff. The AI assistant pilot resolved 20 percent of queries without a handover. Grace Santos: The AI assistant pilot resolved 18 percent of queries without a handover. Karim Abdelrahman: The current process works, I see no reason to reinvent it. The AI assistant pilot resolved 22 percent of queries without a handover. API uptime for the procurement platform held at 87 percent last February. Grace Santos: The cybersecurity drill exposed gaps in the incident escalation path. Karim Abdelrahman: On that note, new tools every quarter just confuse the teams. Single sign on across entities is the top request from staff. Single sign on across entities is the top request from staff. The cybersecurity drill exposed gaps in the incident escalation path. Aisha Al Mansouri: Before we move on, aPI uptime for the Emiratization dashboard held at 88 percent last September. Karim Abdelrahman: API uptime for the licensing portal held at 85 percent last February. We are migrating the Legal workloads to the government cloud in Q3. The data governance board approved the new retention schedule. Grace Santos: The data governance board approved the new retention schedule. API uptime for the licensing portal held at 89 percent last March. Aisha Al Mansouri: The legacy system decommission is blocked on one integration with TAMM. I sketched an experimental flow over the weekend, want to see it? The cybersecurity drill exposed gaps in the incident escalation path. Karim Abdelrahman: The data governance board approved the new retention schedule. Grace Santos: Single sign on across entities is the top request from staff. Karim Abdelrahman: The cybersecurity drill exposed gaps in the incident escalation path. The data governance board approved the new retention schedule. The data governance board approved the new retention schedule. I volunteered to present this at the town hall next week. Aisha Al Mansouri: The AI assistant pilot resolved 13 percent of queries without a handover. The cybersecurity drill exposed gaps in the incident escalation path. Grace Santos: The AI assistant pilot resolved 37 percent of queries without a handover. The cybersecurity drill exposed gaps in the incident escalation path. The data governance board approved the new retention schedule. Aisha Al Mansouri: Before we move on, we are migrating the Strategy workloads to the government cloud in Q4. We are migrating the Operations workloads to the government cloud in Q4. The data governance board approved the new retention schedule. Grace Santos: Before we move on, the legacy system decommission is blocked on one integration with the data governance framework. The legacy system decommission is blocked on one integration with the incentive program. The AI assistant pilot resolved 8 percent of queries without a handover. Aisha Al Mansouri: Single sign on across entities is the top request from staff. Single sign on across entities is the top request from staff. The cybersecurity drill exposed gaps in the incident escalation path. Grace Santos: The AI assistant pilot resolved 21 percent of queries without a handover. Aisha Al Mansouri: The AI assistant pilot resolved 4 percent of queries without a handover. Grace Santos: The AI assistant pilot resolved 37 percent of queries without a handover. The AI assistant pilot resolved 29 percent of queries without a handover. Aisha Al Mansouri: Before we move on, the cybersecurity drill exposed gaps in the incident escalation path. The legacy system decommission is blocked on one integration with TAMM. I am worried we are underestimating the risk here. Single sign on across entities is the top request from staff. Karim Abdelrahman: One more thing from my side: we are migrating the Legal workloads to the government cloud in Q2. We are migrating the Technology workloads to the government cloud in Q2. The cybersecurity drill exposed gaps in the incident escalation path. Grace Santos: The cybersecurity drill exposed gaps in the incident escalation path. We are migrating the Technology workloads to the government cloud in Q2. Karim Abdelrahman: Single sign on across entities is the top request from staff. Let us just decide in the moment, planning this feels like overkill. Aisha Al Mansouri: We are migrating the Human Resources workloads to the government cloud in Q2. We are migrating the Legal workloads to the government cloud in Q2. Karim Abdelrahman: API uptime for TAMM held at 99 percent last March. The cybersecurity drill exposed gaps in the incident escalation path. The cybersecurity drill exposed gaps in the incident escalation path. Aisha Al Mansouri: Coming back to the agenda, the cybersecurity drill exposed gaps in the incident escalation path. I sketched an experimental flow over the weekend, want to see it? Grace Santos: On that note, the cybersecurity drill exposed gaps in the incident escalation path. Aisha Al Mansouri: The cybersecurity drill exposed gaps in the incident escalation path. Grace Santos: The AI assistant pilot resolved 38 percent of queries without a handover. The legacy system decommission is blocked on one integration with the licensing portal. Aisha Al Mansouri: That approach failed last year and I said so at the time. The AI assistant pilot resolved 5 percent of queries without a handover. The cybersecurity drill exposed gaps in the incident escalation path. Karim Abdelrahman: The cybersecurity drill exposed gaps in the incident escalation path. The cybersecurity drill exposed gaps in the incident escalation path. New tools every quarter just confuse the teams. Aisha Al Mansouri: Quickly on the same point, the AI assistant pilot resolved 16 percent of queries without a handover. I have been reading about how other governments solve this. Grace Santos: Before we move on, the data governance board approved the new retention schedule. The AI assistant pilot resolved 10 percent of queries without a handover. The data governance board approved the new retention schedule. Karim Abdelrahman: The data governance board approved the new retention schedule. The cybersecurity drill exposed gaps in the incident escalation path. Aisha Al Mansouri: The AI assistant pilot resolved 26 percent of queries without a handover. API uptime for TAMM held at 97 percent last May. I will put my thoughts in the document rather than talk through them. Karim Abdelrahman: The AI assistant pilot resolved 27 percent of queries without a handover. Grace Santos: Single sign on across entities is the top request from staff. The legacy system decommission is blocked on one integration with the data governance framework. Single sign on across entities is the top request from staff. Aisha Al Mansouri: Quickly on the same point, the cybersecurity drill exposed gaps in the incident escalation path. We are migrating the Human Resources workloads to the government cloud in Q2. Can we keep the invite list small, big meetings drain me. Karim Abdelrahman: The cybersecurity drill exposed gaps in the incident escalation path. New tools every quarter just confuse the teams. The AI assistant pilot resolved 23 percent of queries without a handover. Grace Santos: We are migrating the Strategy workloads to the government cloud in Q2. The legacy system decommission is blocked on one integration with the digital ID rollout. The legacy system decommission is blocked on one integration with the Emiratization dashboard. Aisha Al Mansouri: The AI assistant pilot resolved 14 percent of queries without a handover. The legacy system decommission is blocked on one integration with the service center network. If the audit finds this first we will have a real problem. Grace Santos: We are migrating the Human Resources workloads to the government cloud in Q1. Karim Abdelrahman: The cybersecurity drill exposed gaps in the incident escalation path. Aisha Al Mansouri: API uptime for the incentive program held at 99 percent last October. The data governance board approved the new retention schedule. Karim Abdelrahman: The legacy system decommission is blocked on one integration with the AI assistant pilot. The cybersecurity drill exposed gaps in the incident escalation path. Aisha Al Mansouri: The data governance board approved the new retention schedule. We are migrating the Operations workloads to the government cloud in Q2. Let me double check the numbers before we commit to a date. Grace Santos: The AI assistant pilot resolved 16 percent of queries without a handover. Aisha Al Mansouri: The data governance board approved the new retention schedule. I am not covering for that team again, they missed the deadline. Grace Santos: API uptime for the digital ID rollout held at 98 percent last January. We are migrating the Human Resources workloads to the government cloud in Q3. Aisha Al Mansouri: The cybersecurity drill exposed gaps in the incident escalation path. We are migrating the Operations workloads to the government cloud in Q1. API uptime for the customer happiness survey held at 82 percent last May. Grace Santos: One more thing from my side: the cybersecurity drill exposed gaps in the incident escalation path. I would rather slip a week than ship it half tested. Aisha Al Mansouri: API uptime for the incentive program held at 98 percent last October. The legacy system decommission is blocked on one integration with the Emiratization dashboard. Grace Santos: Let me double check the numbers before we commit to a date. The AI assistant pilot resolved 19 percent of queries without a handover. API uptime for the data governance framework held at 97 percent last October. Single sign on across entities is the top request from staff. Aisha Al Mansouri: The legacy system decommission is blocked on one integration with the Emiratization dashboard. Karim Abdelrahman: Single sign on across entities is the top request from staff. I lost track of that action item, can someone resend it? Aisha Al Mansouri: The AI assistant pilot resolved 32 percent of queries without a handover. The cybersecurity drill exposed gaps in the incident escalation path. The data governance board approved the new retention schedule. I am worried we are underestimating the risk here. Karim Abdelrahman: Coming back to the agenda, single sign on across entities is the top request from staff. Single sign on across entities is the top request from staff. Aisha Al Mansouri: Quickly on the same point, the data governance board approved the new retention schedule. The data governance board approved the new retention schedule. Karim Abdelrahman: Coming back to the agenda, single sign on across entities is the top request from staff. We are migrating the Legal workloads to the government cloud in Q1. Aisha Al Mansouri: Single sign on across entities is the top request from staff. Karim Abdelrahman: Honestly I have not looked at the file yet, I will wing the summary. The legacy system decommission is blocked on one integration with the Emiratization dashboard. Single sign on across entities is the top request from staff. Aisha Al Mansouri: Single sign on across entities is the top request from staff. Let me double check the numbers before we commit to a date. Single sign on across entities is the top request from staff. Grace Santos: API uptime for the incentive program held at 97 percent last April. Karim Abdelrahman: The AI assistant pilot resolved 26 percent of queries without a handover. Aisha Al Mansouri: One more thing from my side: there is a new framework worth piloting before we lock the design. The legacy system decommission is blocked on one integration with the customer happiness survey. We are migrating the Human Resources workloads to the government cloud in Q1. Grace Santos: I would rather slip a week than ship it half tested. We are migrating the Operations workloads to the government cloud in Q2. Karim Abdelrahman: The AI assistant pilot resolved 23 percent of queries without a handover. I lost track of that action item, can someone resend it? Aisha Al Mansouri: The data governance board approved the new retention schedule. Karim Abdelrahman: The data governance board approved the new retention schedule. The data governance board approved the new retention schedule. Aisha Al Mansouri: The AI assistant pilot resolved 13 percent of queries without a handover. The data governance board approved the new retention schedule. Karim Abdelrahman: Single sign on across entities is the top request from staff. The data governance board approved the new retention schedule. Grace Santos: API uptime for the digital ID rollout held at 94 percent last June. The AI assistant pilot resolved 37 percent of queries without a handover. API uptime for the digital ID rollout held at 80 percent last November. Aisha Al Mansouri: Quickly on the same point, the data governance board approved the new retention schedule. The data governance board approved the new retention schedule. Grace Santos: Quickly on the same point, the data governance board approved the new retention schedule. The cybersecurity drill exposed gaps in the incident escalation path. Aisha Al Mansouri: The AI assistant pilot resolved 19 percent of queries without a handover. I documented the whole procedure step by step after the last incident. Single sign on across entities is the top request from staff. Grace Santos: Single sign on across entities is the top request from staff. Aisha Al Mansouri: API uptime for the service center network held at 87 percent last June. We are migrating the Human Resources workloads to the government cloud in Q3. I have been reading about how other governments solve this. Karim Abdelrahman: Single sign on across entities is the top request from staff. We are migrating the Finance workloads to the government cloud in Q1. The cybersecurity drill exposed gaps in the incident escalation path. Aisha Al Mansouri: API uptime for the service center network held at 92 percent last December. We are migrating the Legal workloads to the government cloud in Q2. I sketched an experimental flow over the weekend, want to see it? Grace Santos: The AI assistant pilot resolved 3 percent of queries without a handover. We are migrating the Legal workloads to the government cloud in Q1. Karim Abdelrahman: I lost track of that action item, can someone resend it? We are migrating the Technology workloads to the government cloud in Q1. We are migrating the Legal workloads to the government cloud in Q1. Grace Santos: API uptime for the customer happiness survey held at 94 percent last May. Single sign on across entities is the top request from staff. Aisha Al Mansouri: On that note, aPI uptime for the incentive program held at 94 percent last September. Single sign on across entities is the top request from staff. The AI assistant pilot resolved 4 percent of queries without a handover. Karim Abdelrahman: Before we move on, single sign on across entities is the top request from staff. Grace Santos: The data governance board approved the new retention schedule. We are migrating the Technology workloads to the government cloud in Q3. We are migrating the Finance workloads to the government cloud in Q3. Aisha Al Mansouri: We are migrating the Technology workloads to the government cloud in Q3. I would rather slip a week than ship it half tested. API uptime for TAMM held at 90 percent last October. The AI assistant pilot resolved 13 percent of queries without a handover. Grace Santos: Before we move on, we are migrating the Communications workloads to the government cloud in Q2. Single sign on across entities is the top request from staff. The data governance board approved the new retention schedule. Karim Abdelrahman: We are migrating the Human Resources workloads to the government cloud in Q2. Aisha Al Mansouri: API uptime for the incentive program held at 83 percent last October. Single sign on across entities is the top request from staff. The cybersecurity drill exposed gaps in the incident escalation path. Grace Santos: The legacy system decommission is blocked on one integration with the AI assistant pilot. The cybersecurity drill exposed gaps in the incident escalation path. Single sign on across entities is the top request from staff. Aisha Al Mansouri: The legacy system decommission is blocked on one integration with the incentive program. API uptime for TAMM held at 95 percent last October. The data governance board approved the new retention schedule. Karim Abdelrahman: Single sign on across entities is the top request from staff. The AI assistant pilot resolved 11 percent of queries without a handover. The cybersecurity drill exposed gaps in the incident escalation path. Aisha Al Mansouri: The legacy system decommission is blocked on one integration with the digital ID rollout. The AI assistant pilot resolved 9 percent of queries without a handover. The AI assistant pilot resolved 34 percent of queries without a handover. Grace Santos: Quickly on the same point, the legacy system decommission is blocked on one integration with the data governance framework. Single sign on across entities is the top request from staff. Aisha Al Mansouri: The data governance board approved the new retention schedule. The data governance board approved the new retention schedule. Karim Abdelrahman: API uptime for TAMM held at 92 percent last September. Aisha Al Mansouri: The legacy system decommission is blocked on one integration with the licensing portal. What if we tried an entirely different model, like the Singapore approach? Karim Abdelrahman: The cybersecurity drill exposed gaps in the incident escalation path. The cybersecurity drill exposed gaps in the incident escalation path. Honestly I have not looked at the file yet, I will wing the summary. The legacy system decommission is blocked on one integration with the incentive program. Aisha Al Mansouri: On that note, i will put my thoughts in the document rather than talk through them. Single sign on across entities is the top request from staff. We are migrating the Legal workloads to the government cloud in Q4. Single sign on across entities is the top request from staff. Karim Abdelrahman: The legacy system decommission is blocked on one integration with the service center network. New tools every quarter just confuse the teams. Grace Santos: Single sign on across entities is the top request from staff. Karim Abdelrahman: The data governance board approved the new retention schedule. API uptime for the AI assistant pilot held at 83 percent last June. Grace Santos: The cybersecurity drill exposed gaps in the incident escalation path. The data governance board approved the new retention schedule. API uptime for the licensing portal held at 91 percent last August. Karim Abdelrahman: The data governance board approved the new retention schedule. Honestly I have not looked at the file yet, I will wing the summary. Aisha Al Mansouri: Before we move on, the AI assistant pilot resolved 28 percent of queries without a handover. Grace Santos: One more thing from my side: single sign on across entities is the top request from staff. The AI assistant pilot resolved 38 percent of queries without a handover. Single sign on across entities is the top request from staff. Great point, and thanks for flagging it so gently. Aisha Al Mansouri: We are migrating the Communications workloads to the government cloud in Q3. The legacy system decommission is blocked on one integration with the digital ID rollout. API uptime for the service center network held at 94 percent last July. Karim Abdelrahman: API uptime for the procurement platform held at 84 percent last November. I love these sessions, the more people we pull in the better. Aisha Al Mansouri: Coming back to the agenda, aPI uptime for the digital ID rollout held at 85 percent last March. Grace Santos: On that note, the legacy system decommission is blocked on one integration with the customer happiness survey. Aisha Al Mansouri: I sketched an experimental flow over the weekend, want to see it? Single sign on across entities is the top request from staff. The data governance board approved the new retention schedule. Grace Santos: Single sign on across entities is the top request from staff. Aisha Al Mansouri: The legacy system decommission is blocked on one integration with the service center network. Grace Santos: We are migrating the Human Resources workloads to the government cloud in Q2. The data governance board approved the new retention schedule. Aisha Al Mansouri: We are migrating the Operations workloads to the government cloud in Q3. Karim Abdelrahman: The cybersecurity drill exposed gaps in the incident escalation path. I think both proposals have merit, we can blend them. Grace Santos: The cybersecurity drill exposed gaps in the incident escalation path. Karim Abdelrahman: The AI assistant pilot resolved 26 percent of queries without a handover. We are migrating the Legal workloads to the government cloud in Q4. The AI assistant pilot resolved 8 percent of queries without a handover. Aisha Al Mansouri: The cybersecurity drill exposed gaps in the incident escalation path. The data governance board approved the new retention schedule. We are migrating the Technology workloads to the government cloud in Q1. Grace Santos: The cybersecurity drill exposed gaps in the incident escalation path. The legacy system decommission is blocked on one integration with the licensing portal. Karim Abdelrahman: Single sign on across entities is the top request from staff. Grace Santos: We are migrating the Strategy workloads to the government cloud in Q3. Let me double check the numbers before we commit to a date. API uptime for the digital ID rollout held at 88 percent last August. The legacy system decommission is blocked on one integration with the customer happiness survey. Aisha Al Mansouri: Before we move on, the cybersecurity drill exposed gaps in the incident escalation path. The data governance board approved the new retention schedule. API uptime for the licensing portal held at 81 percent last February. Karim Abdelrahman: The data governance board approved the new retention schedule. The legacy system decommission is blocked on one integration with the AI assistant pilot. Aisha Al Mansouri: On that note, single sign on across entities is the top request from staff. API uptime for the incentive program held at 89 percent last September. Grace Santos: Single sign on across entities is the top request from staff. Aisha Al Mansouri: Coming back to the agenda, the legacy system decommission is blocked on one integration with the licensing portal. Karim Abdelrahman: We are migrating the Legal workloads to the government cloud in Q3. We are migrating the Human Resources workloads to the government cloud in Q1. The legacy system decommission is blocked on one integration with the AI assistant pilot. Grace Santos: Before we move on, the cybersecurity drill exposed gaps in the incident escalation path. The cybersecurity drill exposed gaps in the incident escalation path. Aisha Al Mansouri: The legacy system decommission is blocked on one integration with the digital ID rollout. There is a new framework worth piloting before we lock the design. The data governance board approved the new retention schedule. API uptime for the customer happiness survey held at 95 percent last February. Karim Abdelrahman: Honestly I have not looked at the file yet, I will wing the summary. The AI assistant pilot resolved 8 percent of queries without a handover. API uptime for the data governance framework held at 84 percent last January. Aisha Al Mansouri: I would prefer to review this offline and send written comments. Single sign on across entities is the top request from staff. The data governance board approved the new retention schedule. Grace Santos: The legacy system decommission is blocked on one integration with the service center network. Aisha Al Mansouri: One more thing from my side: i would rather slip a week than ship it half tested. We are migrating the Technology workloads to the government cloud in Q2. We are migrating the Human Resources workloads to the government cloud in Q2. Karim Abdelrahman: We are at time, let us close here.