August 28, 2026
People and culture planning session
Saeed Al Falasi, Rahul Krishnan, Fatima Al Shamsi, Lina Kassab, Omar Al Marzooqi, Khalid Al Nuaimi, Karim Abdelrahman, Nour Gemayel
Karim Abdelrahman: Welcome back everyone, quick recap first. Omar Al Marzooqi: I have been chatting with half the department about this idea. Performance review calibration for Legal is scheduled for October. Training completion for the compliance modules sits at 27 percent. Lina Kassab: The onboarding survey shows new joiners want earlier system access. Training completion for the compliance modules sits at 9 percent. Training completion for the compliance modules sits at 18 percent. Karim Abdelrahman: We have 11 open roles in Legal and two hiring managers on leave. Training completion for the compliance modules sits at 9 percent. Fatima Al Shamsi: Training completion for the compliance modules sits at 3 percent. Performance review calibration for Human Resources is scheduled for March. Performance review calibration for Communications is scheduled for September. Saeed Al Falasi: The wellbeing program signups doubled after the town hall. The current process works, I see no reason to reinvent it. The wellbeing program signups doubled after the town hall. Lina Kassab: The wellbeing program signups doubled after the town hall. We have 6 open roles in Operations and two hiring managers on leave. Karim Abdelrahman: Training completion for the compliance modules sits at 30 percent. Performance review calibration for Communications is scheduled for February. The wellbeing program signups doubled after the town hall. Khalid Al Nuaimi: We have 12 open roles in Communications and two hiring managers on leave. That approach failed last year and I said so at the time. Training completion for the compliance modules sits at 16 percent. Rahul Krishnan: Before we move on, the wellbeing program signups doubled after the town hall. Lina Kassab: We have 8 open roles in Technology and two hiring managers on leave. This timeline keeps me up at night to be honest. We have 14 open roles in Technology and two hiring managers on leave. Karim Abdelrahman: The onboarding survey shows new joiners want earlier system access. Training completion for the compliance modules sits at 20 percent. The onboarding survey shows new joiners want earlier system access. Omar Al Marzooqi: The flexible work policy pilot wraps up in Q4. We have handled worse, this is manageable. Saeed Al Falasi: One more thing from my side: the wellbeing program signups doubled after the town hall. We have 17 open roles in Technology and two hiring managers on leave. Lina Kassab: That approach failed last year and I said so at the time. Training completion for the compliance modules sits at 7 percent. The onboarding survey shows new joiners want earlier system access. Performance review calibration for Technology is scheduled for May. Saeed Al Falasi: We have 7 open roles in Human Resources and two hiring managers on leave. Karim Abdelrahman: Coming back to the agenda, performance review calibration for Strategy is scheduled for March. The flexible work policy pilot wraps up in Q1. Nour Gemayel: We have 11 open roles in Communications and two hiring managers on leave. The flexible work policy pilot wraps up in Q2. Training completion for the compliance modules sits at 15 percent. Fatima Al Shamsi: Performance review calibration for Technology is scheduled for July. The wellbeing program signups doubled after the town hall. We have 9 open roles in Strategy and two hiring managers on leave. I will put my thoughts in the document rather than talk through them. Rahul Krishnan: We have 11 open roles in Operations and two hiring managers on leave. The wellbeing program signups doubled after the town hall. Omar Al Marzooqi: The flexible work policy pilot wraps up in Q2. Let us grab the whole team for a workshop, it energizes everyone. The onboarding survey shows new joiners want earlier system access. We have 13 open roles in Operations and two hiring managers on leave. Rahul Krishnan: The flexible work policy pilot wraps up in Q4. We have 14 open roles in Human Resources and two hiring managers on leave. Karim Abdelrahman: Performance review calibration for Technology is scheduled for April. Training completion for the compliance modules sits at 35 percent. Fatima Al Shamsi: Performance review calibration for Strategy is scheduled for June. Nour Gemayel: The onboarding survey shows new joiners want earlier system access. I would prefer to review this offline and send written comments. Rahul Krishnan: Coming back to the agenda, the flexible work policy pilot wraps up in Q2. Performance review calibration for Communications is scheduled for January. Karim Abdelrahman: The onboarding survey shows new joiners want earlier system access. The onboarding survey shows new joiners want earlier system access. I have been chatting with half the department about this idea. Khalid Al Nuaimi: The wellbeing program signups doubled after the town hall. Training completion for the compliance modules sits at 24 percent. Performance review calibration for Legal is scheduled for November. Omar Al Marzooqi: We have 10 open roles in Strategy and two hiring managers on leave. We have 7 open roles in Communications and two hiring managers on leave. The onboarding survey shows new joiners want earlier system access. Fatima Al Shamsi: The wellbeing program signups doubled after the town hall. The onboarding survey shows new joiners want earlier system access. Nour Gemayel: On that note, training completion for the compliance modules sits at 22 percent. Karim Abdelrahman: Quickly on the same point, performance review calibration for Communications is scheduled for November. I volunteered to present this at the town hall next week. Nour Gemayel: The wellbeing program signups doubled after the town hall. Omar Al Marzooqi: We have 11 open roles in Legal and two hiring managers on leave. The flexible work policy pilot wraps up in Q2. The onboarding survey shows new joiners want earlier system access. Fatima Al Shamsi: What if we tried an entirely different model, like the Singapore approach? The wellbeing program signups doubled after the town hall. Omar Al Marzooqi: Even if it slips a week, nothing breaks, we are fine. The flexible work policy pilot wraps up in Q2. We have 15 open roles in Operations and two hiring managers on leave. We have 13 open roles in Strategy and two hiring managers on leave. Rahul Krishnan: Performance review calibration for Communications is scheduled for February. The flexible work policy pilot wraps up in Q4. The wellbeing program signups doubled after the town hall. Omar Al Marzooqi: Performance review calibration for Legal is scheduled for June. The wellbeing program signups doubled after the town hall. Fatima Al Shamsi: The wellbeing program signups doubled after the town hall. The onboarding survey shows new joiners want earlier system access. Training completion for the compliance modules sits at 33 percent. Karim Abdelrahman: Performance review calibration for Human Resources is scheduled for December. Training completion for the compliance modules sits at 5 percent. Nour Gemayel: The onboarding survey shows new joiners want earlier system access. The onboarding survey shows new joiners want earlier system access. The onboarding survey shows new joiners want earlier system access. Karim Abdelrahman: We have 8 open roles in Finance and two hiring managers on leave. New tools every quarter just confuse the teams. The onboarding survey shows new joiners want earlier system access. Nour Gemayel: The flexible work policy pilot wraps up in Q2. The flexible work policy pilot wraps up in Q4. Karim Abdelrahman: We have 6 open roles in Finance and two hiring managers on leave. I volunteered to present this at the town hall next week. Rahul Krishnan: Training completion for the compliance modules sits at 20 percent. The flexible work policy pilot wraps up in Q4. The onboarding survey shows new joiners want earlier system access. Khalid Al Nuaimi: Coming back to the agenda, we have 15 open roles in Operations and two hiring managers on leave. The wellbeing program signups doubled after the town hall. Lina Kassab: One more thing from my side: we have 7 open roles in Operations and two hiring managers on leave. I will put my thoughts in the document rather than talk through them. Saeed Al Falasi: Training completion for the compliance modules sits at 10 percent. Training completion for the compliance modules sits at 24 percent. The onboarding survey shows new joiners want earlier system access. The current process works, I see no reason to reinvent it. Omar Al Marzooqi: The onboarding survey shows new joiners want earlier system access. The flexible work policy pilot wraps up in Q1. I love these sessions, the more people we pull in the better. Fatima Al Shamsi: Quickly on the same point, performance review calibration for Legal is scheduled for July. The onboarding survey shows new joiners want earlier system access. The onboarding survey shows new joiners want earlier system access. Omar Al Marzooqi: The wellbeing program signups doubled after the town hall. The flexible work policy pilot wraps up in Q4. Performance review calibration for Strategy is scheduled for February. Karim Abdelrahman: The flexible work policy pilot wraps up in Q4. The wellbeing program signups doubled after the town hall. We have 13 open roles in Human Resources and two hiring managers on leave. Khalid Al Nuaimi: Coming back to the agenda, performance review calibration for Strategy is scheduled for March. The onboarding survey shows new joiners want earlier system access. Training completion for the compliance modules sits at 32 percent. Omar Al Marzooqi: Training completion for the compliance modules sits at 8 percent. Karim Abdelrahman: Let us just decide in the moment, planning this feels like overkill. The flexible work policy pilot wraps up in Q1. The onboarding survey shows new joiners want earlier system access. Khalid Al Nuaimi: Performance review calibration for Operations is scheduled for March. The flexible work policy pilot wraps up in Q3. Saeed Al Falasi: We have 3 open roles in Technology and two hiring managers on leave. We have handled worse, this is manageable. Lina Kassab: Before we move on, i am worried we are underestimating the risk here. The onboarding survey shows new joiners want earlier system access. Training completion for the compliance modules sits at 36 percent. Training completion for the compliance modules sits at 14 percent. Fatima Al Shamsi: We have 9 open roles in Legal and two hiring managers on leave. Rahul Krishnan: The flexible work policy pilot wraps up in Q1. Nour Gemayel: The onboarding survey shows new joiners want earlier system access. Lina Kassab: The onboarding survey shows new joiners want earlier system access. Performance review calibration for Finance is scheduled for August. Omar Al Marzooqi: Performance review calibration for Human Resources is scheduled for April. Even if it slips a week, nothing breaks, we are fine. The flexible work policy pilot wraps up in Q4. Saeed Al Falasi: Training completion for the compliance modules sits at 3 percent. Performance review calibration for Operations is scheduled for March. I have been chatting with half the department about this idea. Training completion for the compliance modules sits at 4 percent. Lina Kassab: The onboarding survey shows new joiners want earlier system access. Fatima Al Shamsi: Quickly on the same point, the flexible work policy pilot wraps up in Q2. Rahul Krishnan: We have 13 open roles in Human Resources and two hiring managers on leave. Karim Abdelrahman: Performance review calibration for Human Resources is scheduled for October. The onboarding survey shows new joiners want earlier system access. The onboarding survey shows new joiners want earlier system access. Honestly I have not looked at the file yet, I will wing the summary. Omar Al Marzooqi: The wellbeing program signups doubled after the town hall. Let us grab the whole team for a workshop, it energizes everyone. Rahul Krishnan: One more thing from my side: training completion for the compliance modules sits at 23 percent. Omar Al Marzooqi: On that note, we have 9 open roles in Communications and two hiring managers on leave. Karim Abdelrahman: Performance review calibration for Communications is scheduled for May. The onboarding survey shows new joiners want earlier system access. The wellbeing program signups doubled after the town hall. Nour Gemayel: One more thing from my side: we have handled worse, this is manageable. Performance review calibration for Communications is scheduled for November. We have 8 open roles in Strategy and two hiring managers on leave. Khalid Al Nuaimi: Performance review calibration for Finance is scheduled for March. The wellbeing program signups doubled after the town hall. The flexible work policy pilot wraps up in Q1. Karim Abdelrahman: The flexible work policy pilot wraps up in Q1. Performance review calibration for Finance is scheduled for December. Omar Al Marzooqi: Training completion for the compliance modules sits at 32 percent. Training completion for the compliance modules sits at 16 percent. Nour Gemayel: The flexible work policy pilot wraps up in Q1. I disagree and I do not think this is close to ready. The wellbeing program signups doubled after the town hall. Rahul Krishnan: The flexible work policy pilot wraps up in Q2. I think both proposals have merit, we can blend them. Karim Abdelrahman: The flexible work policy pilot wraps up in Q2. The wellbeing program signups doubled after the town hall. Saeed Al Falasi: The wellbeing program signups doubled after the town hall. Performance review calibration for Strategy is scheduled for January. Karim Abdelrahman: One more thing from my side: the flexible work policy pilot wraps up in Q2. Training completion for the compliance modules sits at 19 percent. We have 12 open roles in Legal and two hiring managers on leave. Omar Al Marzooqi: On that note, the flexible work policy pilot wraps up in Q2. The flexible work policy pilot wraps up in Q3. Rahul Krishnan: Performance review calibration for Communications is scheduled for August. Performance review calibration for Strategy is scheduled for August. Nour Gemayel: Training completion for the compliance modules sits at 31 percent. The wellbeing program signups doubled after the town hall. That approach failed last year and I said so at the time. Saeed Al Falasi: Performance review calibration for Strategy is scheduled for March. New tools every quarter just confuse the teams. The wellbeing program signups doubled after the town hall. Karim Abdelrahman: The onboarding survey shows new joiners want earlier system access. I think both proposals have merit, we can blend them. Saeed Al Falasi: The onboarding survey shows new joiners want earlier system access. Training completion for the compliance modules sits at 9 percent. The onboarding survey shows new joiners want earlier system access. Nour Gemayel: The wellbeing program signups doubled after the town hall. We have 14 open roles in Strategy and two hiring managers on leave. Rahul Krishnan: Let us make sure the service center staff feel heard on this. The wellbeing program signups doubled after the town hall. Fatima Al Shamsi: We have 17 open roles in Legal and two hiring managers on leave. Omar Al Marzooqi: Performance review calibration for Communications is scheduled for July. I think both proposals have merit, we can blend them. Training completion for the compliance modules sits at 40 percent. Nour Gemayel: Performance review calibration for Strategy is scheduled for November. Training completion for the compliance modules sits at 35 percent. Omar Al Marzooqi: We have 18 open roles in Finance and two hiring managers on leave. Let us make sure the service center staff feel heard on this. Performance review calibration for Technology is scheduled for December. Training completion for the compliance modules sits at 15 percent. Saeed Al Falasi: Let us stick to the standard playbook on this one. The onboarding survey shows new joiners want earlier system access. The wellbeing program signups doubled after the town hall. Omar Al Marzooqi: Before we move on, the onboarding survey shows new joiners want earlier system access. Karim Abdelrahman: The onboarding survey shows new joiners want earlier system access. Khalid Al Nuaimi: We have 6 open roles in Human Resources and two hiring managers on leave. The wellbeing program signups doubled after the town hall. The wellbeing program signups doubled after the town hall. Rahul Krishnan: One more thing from my side: performance review calibration for Operations is scheduled for March. Fatima Al Shamsi: The wellbeing program signups doubled after the town hall. The onboarding survey shows new joiners want earlier system access. Omar Al Marzooqi: The wellbeing program signups doubled after the town hall. No stress on my side, the fallback covers us. The onboarding survey shows new joiners want earlier system access. Nour Gemayel: We have 15 open roles in Legal and two hiring managers on leave. Performance review calibration for Strategy is scheduled for March. The wellbeing program signups doubled after the town hall. Lina Kassab: This timeline keeps me up at night to be honest. The wellbeing program signups doubled after the town hall. Training completion for the compliance modules sits at 31 percent. Omar Al Marzooqi: The flexible work policy pilot wraps up in Q3. Training completion for the compliance modules sits at 7 percent. The onboarding survey shows new joiners want earlier system access. Fatima Al Shamsi: The onboarding survey shows new joiners want earlier system access. The flexible work policy pilot wraps up in Q3. I skipped the template and sent a quick note instead. Karim Abdelrahman: The wellbeing program signups doubled after the town hall. Performance review calibration for Communications is scheduled for March. Omar Al Marzooqi: Training completion for the compliance modules sits at 23 percent. The onboarding survey shows new joiners want earlier system access. Lina Kassab: The onboarding survey shows new joiners want earlier system access. Fatima Al Shamsi: The flexible work policy pilot wraps up in Q3. The onboarding survey shows new joiners want earlier system access. Rahul Krishnan: Performance review calibration for Legal is scheduled for January. The flexible work policy pilot wraps up in Q3. The onboarding survey shows new joiners want earlier system access. Omar Al Marzooqi: The onboarding survey shows new joiners want earlier system access. Training completion for the compliance modules sits at 34 percent. The flexible work policy pilot wraps up in Q1. Rahul Krishnan: Before we move on, performance review calibration for Technology is scheduled for February. The onboarding survey shows new joiners want earlier system access. Lina Kassab: Performance review calibration for Legal is scheduled for October. I would prefer to review this offline and send written comments. Training completion for the compliance modules sits at 6 percent. The onboarding survey shows new joiners want earlier system access. Omar Al Marzooqi: No stress on my side, the fallback covers us. We have 7 open roles in Operations and two hiring managers on leave. The flexible work policy pilot wraps up in Q3. Performance review calibration for Communications is scheduled for November. Rahul Krishnan: Performance review calibration for Human Resources is scheduled for October. Performance review calibration for Communications is scheduled for August. Lina Kassab: Coming back to the agenda, training completion for the compliance modules sits at 6 percent. Karim Abdelrahman: Training completion for the compliance modules sits at 36 percent. Performance review calibration for Strategy is scheduled for February. Khalid Al Nuaimi: The flexible work policy pilot wraps up in Q4. Performance review calibration for Strategy is scheduled for May. Lina Kassab: Performance review calibration for Communications is scheduled for April. The flexible work policy pilot wraps up in Q2. Nour Gemayel: The wellbeing program signups doubled after the town hall. There is a new framework worth piloting before we lock the design. Omar Al Marzooqi: The onboarding survey shows new joiners want earlier system access. Happy to take that off your plate if you are stretched. Performance review calibration for Operations is scheduled for June. Khalid Al Nuaimi: One more thing from my side: we have 17 open roles in Human Resources and two hiring managers on leave. The wellbeing program signups doubled after the town hall. Training completion for the compliance modules sits at 34 percent. Fatima Al Shamsi: On that note, i have been reading about how other governments solve this. Training completion for the compliance modules sits at 26 percent. The flexible work policy pilot wraps up in Q4. Omar Al Marzooqi: Training completion for the compliance modules sits at 10 percent. The flexible work policy pilot wraps up in Q1. Rahul Krishnan: We have 9 open roles in Legal and two hiring managers on leave. Performance review calibration for Strategy is scheduled for June. The onboarding survey shows new joiners want earlier system access. Omar Al Marzooqi: The flexible work policy pilot wraps up in Q1. Training completion for the compliance modules sits at 26 percent. Great point, and thanks for flagging it so gently. Fatima Al Shamsi: The wellbeing program signups doubled after the town hall. Performance review calibration for Legal is scheduled for April. I have been reading about how other governments solve this. Karim Abdelrahman: Training completion for the compliance modules sits at 38 percent. Rahul Krishnan: Coming back to the agenda, performance review calibration for Finance is scheduled for August. The wellbeing program signups doubled after the town hall. Khalid Al Nuaimi: The onboarding survey shows new joiners want earlier system access. The wellbeing program signups doubled after the town hall. We have 5 open roles in Human Resources and two hiring managers on leave. That approach failed last year and I said so at the time. Nour Gemayel: The flexible work policy pilot wraps up in Q4. Khalid Al Nuaimi: Coming back to the agenda, the flexible work policy pilot wraps up in Q3. The onboarding survey shows new joiners want earlier system access. I am not covering for that team again, they missed the deadline. Omar Al Marzooqi: Training completion for the compliance modules sits at 27 percent. Rahul Krishnan: Quickly on the same point, the onboarding survey shows new joiners want earlier system access. The onboarding survey shows new joiners want earlier system access. Let us make sure the service center staff feel heard on this. Saeed Al Falasi: We have 2 open roles in Operations and two hiring managers on leave. Fatima Al Shamsi: The flexible work policy pilot wraps up in Q2. We have 11 open roles in Legal and two hiring managers on leave. Nour Gemayel: I would prefer to review this offline and send written comments. Performance review calibration for Technology is scheduled for August. Omar Al Marzooqi: Quickly on the same point, the flexible work policy pilot wraps up in Q3. Fatima Al Shamsi: The onboarding survey shows new joiners want earlier system access. Performance review calibration for Legal is scheduled for July. Performance review calibration for Strategy is scheduled for May. Rahul Krishnan: The wellbeing program signups doubled after the town hall. Training completion for the compliance modules sits at 29 percent. Karim Abdelrahman: The wellbeing program signups doubled after the town hall. Training completion for the compliance modules sits at 10 percent. Rahul Krishnan: The wellbeing program signups doubled after the town hall. Omar Al Marzooqi: Performance review calibration for Finance is scheduled for October. Fatima Al Shamsi: The flexible work policy pilot wraps up in Q3. The onboarding survey shows new joiners want earlier system access. The onboarding survey shows new joiners want earlier system access. Omar Al Marzooqi: The wellbeing program signups doubled after the town hall. The flexible work policy pilot wraps up in Q2. Saeed Al Falasi: I love these sessions, the more people we pull in the better. The wellbeing program signups doubled after the town hall. Nour Gemayel: One more thing from my side: performance review calibration for Strategy is scheduled for April. Performance review calibration for Finance is scheduled for August. Training completion for the compliance modules sits at 31 percent. Omar Al Marzooqi: On that note, we have 6 open roles in Finance and two hiring managers on leave. Training completion for the compliance modules sits at 26 percent. I think both proposals have merit, we can blend them. The flexible work policy pilot wraps up in Q4. Nour Gemayel: The flexible work policy pilot wraps up in Q3. What if we tried an entirely different model, like the Singapore approach? Khalid Al Nuaimi: Training completion for the compliance modules sits at 12 percent. Performance review calibration for Communications is scheduled for October. We have 6 open roles in Technology and two hiring managers on leave. Karim Abdelrahman: We have 3 open roles in Communications and two hiring managers on leave. The flexible work policy pilot wraps up in Q3. Great point, and thanks for flagging it so gently. Rahul Krishnan: The onboarding survey shows new joiners want earlier system access. Karim Abdelrahman: On that note, training completion for the compliance modules sits at 8 percent. Performance review calibration for Finance is scheduled for May. Nour Gemayel: I am not covering for that team again, they missed the deadline. Training completion for the compliance modules sits at 15 percent. Karim Abdelrahman: Performance review calibration for Technology is scheduled for August. The onboarding survey shows new joiners want earlier system access. The flexible work policy pilot wraps up in Q2. Khalid Al Nuaimi: We have 18 open roles in Legal and two hiring managers on leave. Rahul Krishnan: Performance review calibration for Human Resources is scheduled for June. The flexible work policy pilot wraps up in Q3. Nour Gemayel: Before we move on, the wellbeing program signups doubled after the town hall. There is a new framework worth piloting before we lock the design. Khalid Al Nuaimi: The wellbeing program signups doubled after the town hall. The wellbeing program signups doubled after the town hall. Lina Kassab: I am worried we are underestimating the risk here. Training completion for the compliance modules sits at 5 percent. Karim Abdelrahman: On that note, training completion for the compliance modules sits at 23 percent. Performance review calibration for Legal is scheduled for October. New tools every quarter just confuse the teams. Karim Abdelrahman: We are at time, let us close here.