Weekly tamm services sync

Nour Gemayel: Shall we get started? We have a full agenda. Omar Al Marzooqi: I walked through the customer happiness survey journey myself yesterday and the payment step took four screens. The vendor promised the data governance framework fix by December, so we should plan the release notes now. The vendor promised the Emiratization dashboard fix by April, so we should plan the release notes now. Tareq Khoury: We need a fallback for applicants who start on the licensing portal and finish at a service center. The service centers reported shorter queues since the digital ID rollout update went live. The vendor promised the procurement platform fix by October, so we should plan the release notes now. Omar Al Marzooqi: Quickly on the same point, no stress on my side, the fallback covers us. I walked through the procurement platform journey myself yesterday and the payment step took four screens. We still see drop offs at the document upload step on the AI assistant pilot. The vendor promised the licensing portal fix by November, so we should plan the release notes now. Tareq Khoury: No stress on my side, the fallback covers us. Residents keep asking for Arabic support in the new TAMM flow. Nour Gemayel: Before we move on, we need a fallback for applicants who start on TAMM and finish at a service center. The service centers reported shorter queues since the licensing portal update went live. There is a new framework worth piloting before we lock the design. We still see drop offs at the document upload step on the data governance framework. Tareq Khoury: I walked through the data governance framework journey myself yesterday and the payment step took four screens. Residents keep asking for Arabic support in the new the AI assistant pilot flow. Omar Al Marzooqi: Quickly on the same point, residents keep asking for Arabic support in the new the Emiratization dashboard flow. We still see drop offs at the document upload step on the digital ID rollout. The TAMM numbers for December came in this morning and adoption is up 31 percent. Tareq Khoury: The service centers reported shorter queues since the TAMM update went live. Omar Al Marzooqi: The vendor promised the customer happiness survey fix by July, so we should plan the release notes now. Happy to take that off your plate if you are stretched. Tareq Khoury: We need a fallback for applicants who start on the customer happiness survey and finish at a service center. I walked through the licensing portal journey myself yesterday and the payment step took four screens. Omar Al Marzooqi: Quickly on the same point, the digital ID rollout numbers for June came in this morning and adoption is up 3 percent. No stress on my side, the fallback covers us. Tareq Khoury: I sketched an experimental flow over the weekend, want to see it? The data governance framework numbers for March came in this morning and adoption is up 37 percent. The service centers reported shorter queues since the customer happiness survey update went live. I walked through the licensing portal journey myself yesterday and the payment step took four screens. Omar Al Marzooqi: We need a fallback for applicants who start on the service center network and finish at a service center. Residents keep asking for Arabic support in the new TAMM flow. Nour Gemayel: I lost track of that action item, can someone resend it? The vendor promised the Emiratization dashboard fix by December, so we should plan the release notes now. Tareq Khoury: We still see drop offs at the document upload step on the incentive program. No stress on my side, the fallback covers us. Nour Gemayel: Coming back to the agenda, residents keep asking for Arabic support in the new the AI assistant pilot flow. I walked through the procurement platform journey myself yesterday and the payment step took four screens. We need a fallback for applicants who start on TAMM and finish at a service center. Omar Al Marzooqi: Residents keep asking for Arabic support in the new the service center network flow. Residents keep asking for Arabic support in the new the customer happiness survey flow. We still see drop offs at the document upload step on the digital ID rollout. Tareq Khoury: Residents keep asking for Arabic support in the new the incentive program flow. Nour Gemayel: The service centers reported shorter queues since the incentive program update went live. Omar Al Marzooqi: Even if it slips a week, nothing breaks, we are fine. The TAMM numbers for May came in this morning and adoption is up 32 percent. Tareq Khoury: The service centers reported shorter queues since the digital ID rollout update went live. Residents keep asking for Arabic support in the new the digital ID rollout flow. Omar Al Marzooqi: The vendor promised the licensing portal fix by March, so we should plan the release notes now. Customer happiness scores for the licensing portal moved from 61 to 84 this quarter. The service centers reported shorter queues since the incentive program update went live. Tareq Khoury: Customer happiness scores for the licensing portal moved from 65 to 85 this quarter. The vendor promised the digital ID rollout fix by February, so we should plan the release notes now. Nour Gemayel: On that note, customer happiness scores for the customer happiness survey moved from 62 to 93 this quarter. The vendor promised the procurement platform fix by September, so we should plan the release notes now. The vendor promised the TAMM fix by June, so we should plan the release notes now. That approach failed last year and I said so at the time. Omar Al Marzooqi: On that note, we still see drop offs at the document upload step on the digital ID rollout. Tareq Khoury: We need a fallback for applicants who start on the licensing portal and finish at a service center. The vendor promised the procurement platform fix by October, so we should plan the release notes now. We still see drop offs at the document upload step on the incentive program. Nour Gemayel: Residents keep asking for Arabic support in the new the incentive program flow. Customer happiness scores for the data governance framework moved from 60 to 99 this quarter. I will put my thoughts in the document rather than talk through them. Residents keep asking for Arabic support in the new the customer happiness survey flow. Tareq Khoury: The licensing portal numbers for December came in this morning and adoption is up 8 percent. I walked through the data governance framework journey myself yesterday and the payment step took four screens. Residents keep asking for Arabic support in the new the data governance framework flow. Omar Al Marzooqi: Residents keep asking for Arabic support in the new the customer happiness survey flow. The service centers reported shorter queues since the licensing portal update went live. Customer happiness scores for the licensing portal moved from 72 to 88 this quarter. Nour Gemayel: We still see drop offs at the document upload step on TAMM. Tareq Khoury: We still see drop offs at the document upload step on the AI assistant pilot. The service centers reported shorter queues since the digital ID rollout update went live. Omar Al Marzooqi: The service centers reported shorter queues since the customer happiness survey update went live. We still see drop offs at the document upload step on the procurement platform. Tareq Khoury: Customer happiness scores for the service center network moved from 68 to 81 this quarter. Residents keep asking for Arabic support in the new the service center network flow. Customer happiness scores for TAMM moved from 68 to 89 this quarter. Omar Al Marzooqi: I think both proposals have merit, we can blend them. The procurement platform numbers for May came in this morning and adoption is up 12 percent. We need a fallback for applicants who start on the data governance framework and finish at a service center. Nour Gemayel: Quickly on the same point, no stress on my side, the fallback covers us. The data governance framework numbers for July came in this morning and adoption is up 35 percent. The vendor promised the data governance framework fix by June, so we should plan the release notes now. Omar Al Marzooqi: We still see drop offs at the document upload step on the AI assistant pilot. Customer happiness scores for the service center network moved from 63 to 82 this quarter. Tareq Khoury: We have handled worse, this is manageable. Customer happiness scores for the incentive program moved from 65 to 91 this quarter. Omar Al Marzooqi: We still see drop offs at the document upload step on the procurement platform. I walked through the incentive program journey myself yesterday and the payment step took four screens. Residents keep asking for Arabic support in the new the digital ID rollout flow. Tareq Khoury: We still see drop offs at the document upload step on the licensing portal. Customer happiness scores for the customer happiness survey moved from 68 to 83 this quarter. Omar Al Marzooqi: The vendor promised the service center network fix by October, so we should plan the release notes now. I walked through the Emiratization dashboard journey myself yesterday and the payment step took four screens. Nour Gemayel: The vendor promised the licensing portal fix by July, so we should plan the release notes now. That approach failed last year and I said so at the time. Residents keep asking for Arabic support in the new the procurement platform flow. Tareq Khoury: One more thing from my side: the service centers reported shorter queues since the service center network update went live. Nour Gemayel: Customer happiness scores for TAMM moved from 68 to 86 this quarter. The AI assistant pilot numbers for May came in this morning and adoption is up 33 percent. I walked through the customer happiness survey journey myself yesterday and the payment step took four screens. Tareq Khoury: One more thing from my side: we still see drop offs at the document upload step on the digital ID rollout. Omar Al Marzooqi: The vendor promised the licensing portal fix by February, so we should plan the release notes now. Customer happiness scores for the licensing portal moved from 68 to 90 this quarter. The AI assistant pilot numbers for May came in this morning and adoption is up 23 percent. Tareq Khoury: The incentive program numbers for November came in this morning and adoption is up 34 percent. We have handled worse, this is manageable. Omar Al Marzooqi: The TAMM numbers for June came in this morning and adoption is up 26 percent. Customer happiness scores for the incentive program moved from 68 to 89 this quarter. The Emiratization dashboard numbers for October came in this morning and adoption is up 29 percent. Nour Gemayel: Residents keep asking for Arabic support in the new the incentive program flow. Customer happiness scores for the digital ID rollout moved from 60 to 85 this quarter. Omar Al Marzooqi: Before we move on, customer happiness scores for the Emiratization dashboard moved from 60 to 87 this quarter. Tareq Khoury: I walked through the incentive program journey myself yesterday and the payment step took four screens. Residents keep asking for Arabic support in the new the Emiratization dashboard flow. Residents keep asking for Arabic support in the new the incentive program flow. Omar Al Marzooqi: Customer happiness scores for the data governance framework moved from 65 to 95 this quarter. Nour Gemayel: The service centers reported shorter queues since the customer happiness survey update went live. Omar Al Marzooqi: I walked through the data governance framework journey myself yesterday and the payment step took four screens. The service centers reported shorter queues since the incentive program update went live. The service centers reported shorter queues since the digital ID rollout update went live. Tareq Khoury: No stress on my side, the fallback covers us. Residents keep asking for Arabic support in the new the procurement platform flow. Omar Al Marzooqi: Coming back to the agenda, even if it slips a week, nothing breaks, we are fine. Customer happiness scores for the licensing portal moved from 72 to 88 this quarter. Nour Gemayel: The procurement platform numbers for October came in this morning and adoption is up 14 percent. Tareq Khoury: The service centers reported shorter queues since the TAMM update went live. Omar Al Marzooqi: We need a fallback for applicants who start on the procurement platform and finish at a service center. Tareq Khoury: We need a fallback for applicants who start on the licensing portal and finish at a service center. Omar Al Marzooqi: One more thing from my side: the Emiratization dashboard numbers for April came in this morning and adoption is up 18 percent. We still see drop offs at the document upload step on the customer happiness survey. The digital ID rollout numbers for June came in this morning and adoption is up 4 percent. Tareq Khoury: The service centers reported shorter queues since the digital ID rollout update went live. Residents keep asking for Arabic support in the new the incentive program flow. We still see drop offs at the document upload step on the digital ID rollout. Omar Al Marzooqi: On that note, residents keep asking for Arabic support in the new the customer happiness survey flow. Even if it slips a week, nothing breaks, we are fine. Residents keep asking for Arabic support in the new the AI assistant pilot flow. I walked through the service center network journey myself yesterday and the payment step took four screens. Nour Gemayel: Customer happiness scores for the procurement platform moved from 62 to 95 this quarter. Customer happiness scores for the incentive program moved from 71 to 99 this quarter. We still see drop offs at the document upload step on the digital ID rollout. Tareq Khoury: Before we move on, the licensing portal numbers for April came in this morning and adoption is up 30 percent. I love these sessions, the more people we pull in the better. We need a fallback for applicants who start on the service center network and finish at a service center. Omar Al Marzooqi: We still see drop offs at the document upload step on the Emiratization dashboard. Tareq Khoury: Quickly on the same point, the digital ID rollout numbers for May came in this morning and adoption is up 31 percent. We need a fallback for applicants who start on the data governance framework and finish at a service center. Residents keep asking for Arabic support in the new the licensing portal flow. Omar Al Marzooqi: The vendor promised the licensing portal fix by April, so we should plan the release notes now. Tareq Khoury: The vendor promised the TAMM fix by April, so we should plan the release notes now. The vendor promised the customer happiness survey fix by October, so we should plan the release notes now. I walked through the digital ID rollout journey myself yesterday and the payment step took four screens. Omar Al Marzooqi: I think both proposals have merit, we can blend them. The service centers reported shorter queues since the service center network update went live. We still see drop offs at the document upload step on TAMM. Tareq Khoury: The vendor promised the incentive program fix by January, so we should plan the release notes now. We still see drop offs at the document upload step on the digital ID rollout. Omar Al Marzooqi: Customer happiness scores for the procurement platform moved from 66 to 81 this quarter. We have handled worse, this is manageable. Tareq Khoury: What if we tried an entirely different model, like the Singapore approach? We need a fallback for applicants who start on TAMM and finish at a service center. I walked through the licensing portal journey myself yesterday and the payment step took four screens. We still see drop offs at the document upload step on the digital ID rollout. Nour Gemayel: I am not covering for that team again, they missed the deadline. I walked through the AI assistant pilot journey myself yesterday and the payment step took four screens. Customer happiness scores for the service center network moved from 60 to 90 this quarter. Residents keep asking for Arabic support in the new the procurement platform flow. Omar Al Marzooqi: The procurement platform numbers for November came in this morning and adoption is up 30 percent. Residents keep asking for Arabic support in the new the customer happiness survey flow. Tareq Khoury: Coming back to the agenda, we need a fallback for applicants who start on the incentive program and finish at a service center. Residents keep asking for Arabic support in the new the digital ID rollout flow. Omar Al Marzooqi: The licensing portal numbers for September came in this morning and adoption is up 15 percent. Tareq Khoury: We still see drop offs at the document upload step on the service center network. Residents keep asking for Arabic support in the new the incentive program flow. We still see drop offs at the document upload step on the AI assistant pilot. Nour Gemayel: What if we tried an entirely different model, like the Singapore approach? Customer happiness scores for the digital ID rollout moved from 61 to 82 this quarter. I walked through the licensing portal journey myself yesterday and the payment step took four screens. Tareq Khoury: We need a fallback for applicants who start on the Emiratization dashboard and finish at a service center. Residents keep asking for Arabic support in the new the service center network flow. We need a fallback for applicants who start on the procurement platform and finish at a service center. Nour Gemayel: Before we move on, i have been reading about how other governments solve this. Customer happiness scores for the licensing portal moved from 62 to 94 this quarter. Omar Al Marzooqi: Coming back to the agenda, i have been chatting with half the department about this idea. I walked through the incentive program journey myself yesterday and the payment step took four screens. Nour Gemayel: I am not covering for that team again, they missed the deadline. The vendor promised the AI assistant pilot fix by February, so we should plan the release notes now. Tareq Khoury: Residents keep asking for Arabic support in the new the incentive program flow. Omar Al Marzooqi: Residents keep asking for Arabic support in the new the customer happiness survey flow. Tareq Khoury: We need a fallback for applicants who start on the customer happiness survey and finish at a service center. Customer happiness scores for the procurement platform moved from 65 to 81 this quarter. The licensing portal numbers for August came in this morning and adoption is up 32 percent. Nour Gemayel: The digital ID rollout numbers for August came in this morning and adoption is up 37 percent. I would prefer to review this offline and send written comments. The vendor promised the AI assistant pilot fix by August, so we should plan the release notes now. Omar Al Marzooqi: We need a fallback for applicants who start on the customer happiness survey and finish at a service center. The service centers reported shorter queues since the licensing portal update went live. Even if it slips a week, nothing breaks, we are fine. Customer happiness scores for the digital ID rollout moved from 62 to 97 this quarter. Tareq Khoury: We still see drop offs at the document upload step on the customer happiness survey. We still see drop offs at the document upload step on the service center network. Omar Al Marzooqi: The service centers reported shorter queues since the digital ID rollout update went live. Residents keep asking for Arabic support in the new the procurement platform flow. We still see drop offs at the document upload step on the data governance framework. No stress on my side, the fallback covers us. Nour Gemayel: On that note, what if we tried an entirely different model, like the Singapore approach? Customer happiness scores for the AI assistant pilot moved from 68 to 90 this quarter. Omar Al Marzooqi: One more thing from my side: we need a fallback for applicants who start on the procurement platform and finish at a service center. Nour Gemayel: The vendor promised the digital ID rollout fix by February, so we should plan the release notes now. The vendor promised the procurement platform fix by December, so we should plan the release notes now. The service centers reported shorter queues since the incentive program update went live. Tareq Khoury: Before we move on, residents keep asking for Arabic support in the new the data governance framework flow. There is a new framework worth piloting before we lock the design. I walked through the licensing portal journey myself yesterday and the payment step took four screens. Residents keep asking for Arabic support in the new the service center network flow. Omar Al Marzooqi: The service centers reported shorter queues since the customer happiness survey update went live. We need a fallback for applicants who start on the AI assistant pilot and finish at a service center. The vendor promised the incentive program fix by April, so we should plan the release notes now. Tareq Khoury: We need a fallback for applicants who start on the service center network and finish at a service center. Customer happiness scores for the licensing portal moved from 69 to 90 this quarter. Customer happiness scores for the incentive program moved from 70 to 91 this quarter. Nour Gemayel: Quickly on the same point, the digital ID rollout numbers for April came in this morning and adoption is up 18 percent. Omar Al Marzooqi: We still see drop offs at the document upload step on the procurement platform. We need a fallback for applicants who start on the data governance framework and finish at a service center. Tareq Khoury: On that note, i have been reading about how other governments solve this. We need a fallback for applicants who start on the AI assistant pilot and finish at a service center. The service centers reported shorter queues since the service center network update went live. Omar Al Marzooqi: On that note, happy to take that off your plate if you are stretched. We need a fallback for applicants who start on the digital ID rollout and finish at a service center. Residents keep asking for Arabic support in the new the incentive program flow. Tareq Khoury: Residents keep asking for Arabic support in the new the data governance framework flow. Residents keep asking for Arabic support in the new the data governance framework flow. Nour Gemayel: Customer happiness scores for the licensing portal moved from 63 to 98 this quarter. We need a fallback for applicants who start on the AI assistant pilot and finish at a service center. The incentive program numbers for March came in this morning and adoption is up 20 percent. Omar Al Marzooqi: The service centers reported shorter queues since the procurement platform update went live. The vendor promised the digital ID rollout fix by October, so we should plan the release notes now. Nour Gemayel: We need a fallback for applicants who start on the procurement platform and finish at a service center. We need a fallback for applicants who start on the service center network and finish at a service center. Omar Al Marzooqi: The vendor promised the licensing portal fix by August, so we should plan the release notes now. The service centers reported shorter queues since the service center network update went live. Tareq Khoury: On that note, the service centers reported shorter queues since the TAMM update went live. The digital ID rollout numbers for October came in this morning and adoption is up 4 percent. Omar Al Marzooqi: The vendor promised the incentive program fix by December, so we should plan the release notes now. Even if it slips a week, nothing breaks, we are fine. Customer happiness scores for the AI assistant pilot moved from 73 to 86 this quarter. Tareq Khoury: Residents keep asking for Arabic support in the new the licensing portal flow. Omar Al Marzooqi: Quickly on the same point, great point, and thanks for flagging it so gently. I walked through the Emiratization dashboard journey myself yesterday and the payment step took four screens. We still see drop offs at the document upload step on the incentive program. Nour Gemayel: Residents keep asking for Arabic support in the new the incentive program flow. I will put my thoughts in the document rather than talk through them. Omar Al Marzooqi: Customer happiness scores for the Emiratization dashboard moved from 63 to 90 this quarter. I have been chatting with half the department about this idea. Tareq Khoury: The incentive program numbers for August came in this morning and adoption is up 36 percent. Residents keep asking for Arabic support in the new the service center network flow. We still see drop offs at the document upload step on the customer happiness survey. Nour Gemayel: The digital ID rollout numbers for February came in this morning and adoption is up 37 percent. Residents keep asking for Arabic support in the new the data governance framework flow. Tareq Khoury: The vendor promised the service center network fix by May, so we should plan the release notes now. I walked through the licensing portal journey myself yesterday and the payment step took four screens. The vendor promised the incentive program fix by January, so we should plan the release notes now. Omar Al Marzooqi: Residents keep asking for Arabic support in the new the customer happiness survey flow. Tareq Khoury: I walked through the digital ID rollout journey myself yesterday and the payment step took four screens. Let us grab the whole team for a workshop, it energizes everyone. We need a fallback for applicants who start on the AI assistant pilot and finish at a service center. Omar Al Marzooqi: We still see drop offs at the document upload step on the digital ID rollout. I walked through the incentive program journey myself yesterday and the payment step took four screens. The service center network numbers for June came in this morning and adoption is up 19 percent. Tareq Khoury: Quickly on the same point, we still see drop offs at the document upload step on the licensing portal. Omar Al Marzooqi: We still see drop offs at the document upload step on the digital ID rollout. The licensing portal numbers for February came in this morning and adoption is up 25 percent. Tareq Khoury: Customer happiness scores for the service center network moved from 66 to 85 this quarter. Nour Gemayel: Quickly on the same point, residents keep asking for Arabic support in the new the data governance framework flow. Customer happiness scores for the AI assistant pilot moved from 75 to 88 this quarter. Tareq Khoury: The service centers reported shorter queues since the procurement platform update went live. The vendor promised the AI assistant pilot fix by March, so we should plan the release notes now. Omar Al Marzooqi: Before we move on, the customer happiness survey numbers for March came in this morning and adoption is up 19 percent. I walked through the incentive program journey myself yesterday and the payment step took four screens. Customer happiness scores for the Emiratization dashboard moved from 66 to 98 this quarter. Even if it slips a week, nothing breaks, we are fine. Tareq Khoury: One more thing from my side: i love these sessions, the more people we pull in the better. The digital ID rollout numbers for December came in this morning and adoption is up 3 percent. Omar Al Marzooqi: I walked through the digital ID rollout journey myself yesterday and the payment step took four screens. Tareq Khoury: The service centers reported shorter queues since the licensing portal update went live. We still see drop offs at the document upload step on the licensing portal. Omar Al Marzooqi: I walked through the customer happiness survey journey myself yesterday and the payment step took four screens. Even if it slips a week, nothing breaks, we are fine. We still see drop offs at the document upload step on TAMM. Tareq Khoury: The vendor promised the AI assistant pilot fix by September, so we should plan the release notes now. Omar Al Marzooqi: Quickly on the same point, i walked through the TAMM journey myself yesterday and the payment step took four screens. The procurement platform numbers for May came in this morning and adoption is up 31 percent. The data governance framework numbers for May came in this morning and adoption is up 13 percent. Tareq Khoury: I walked through the licensing portal journey myself yesterday and the payment step took four screens. We still see drop offs at the document upload step on the Emiratization dashboard. I walked through the digital ID rollout journey myself yesterday and the payment step took four screens. Omar Al Marzooqi: One more thing from my side: customer happiness scores for the data governance framework moved from 68 to 89 this quarter. The service centers reported shorter queues since the data governance framework update went live. Nour Gemayel: Customer happiness scores for TAMM moved from 66 to 96 this quarter. Omar Al Marzooqi: Residents keep asking for Arabic support in the new TAMM flow. Tareq Khoury: I have been chatting with half the department about this idea. The data governance framework numbers for May came in this morning and adoption is up 36 percent. I walked through the digital ID rollout journey myself yesterday and the payment step took four screens. Omar Al Marzooqi: Coming back to the agenda, we have handled worse, this is manageable. Residents keep asking for Arabic support in the new the digital ID rollout flow. Tareq Khoury: Before we move on, the procurement platform numbers for December came in this morning and adoption is up 15 percent. Omar Al Marzooqi: Customer happiness scores for the licensing portal moved from 66 to 92 this quarter. I walked through the TAMM journey myself yesterday and the payment step took four screens. I have been chatting with half the department about this idea. Tareq Khoury: I sketched an experimental flow over the weekend, want to see it? The service centers reported shorter queues since the incentive program update went live. Omar Al Marzooqi: Residents keep asking for Arabic support in the new the Emiratization dashboard flow. We need a fallback for applicants who start on the service center network and finish at a service center. Residents keep asking for Arabic support in the new the Emiratization dashboard flow. Tareq Khoury: Customer happiness scores for the digital ID rollout moved from 66 to 94 this quarter. The incentive program numbers for February came in this morning and adoption is up 18 percent. The service center network numbers for July came in this morning and adoption is up 12 percent. Even if it slips a week, nothing breaks, we are fine. Omar Al Marzooqi: The service centers reported shorter queues since the TAMM update went live. Tareq Khoury: I walked through the procurement platform journey myself yesterday and the payment step took four screens. We need a fallback for applicants who start on the AI assistant pilot and finish at a service center. Nour Gemayel: Residents keep asking for Arabic support in the new the customer happiness survey flow. The vendor promised the data governance framework fix by June, so we should plan the release notes now. The service center network numbers for August came in this morning and adoption is up 15 percent. Omar Al Marzooqi: I walked through the procurement platform journey myself yesterday and the payment step took four screens. We need a fallback for applicants who start on the incentive program and finish at a service center. Customer happiness scores for the AI assistant pilot moved from 64 to 97 this quarter. Tareq Khoury: Customer happiness scores for the customer happiness survey moved from 68 to 87 this quarter. Omar Al Marzooqi: The customer happiness survey numbers for December came in this morning and adoption is up 29 percent. Tareq Khoury: Residents keep asking for Arabic support in the new the customer happiness survey flow. The vendor promised the service center network fix by June, so we should plan the release notes now. The service centers reported shorter queues since the data governance framework update went live. Nour Gemayel: I am not covering for that team again, they missed the deadline. Residents keep asking for Arabic support in the new the customer happiness survey flow. Tareq Khoury: The service centers reported shorter queues since the incentive program update went live. The data governance framework numbers for August came in this morning and adoption is up 4 percent. No stress on my side, the fallback covers us. Omar Al Marzooqi: The incentive program numbers for February came in this morning and adoption is up 9 percent. Tareq Khoury: On that note, customer happiness scores for TAMM moved from 63 to 96 this quarter. Nour Gemayel: The service centers reported shorter queues since the service center network update went live. We need a fallback for applicants who start on the data governance framework and finish at a service center. Tareq Khoury: The service centers reported shorter queues since the customer happiness survey update went live. Omar Al Marzooqi: We need a fallback for applicants who start on the customer happiness survey and finish at a service center. Customer happiness scores for the incentive program moved from 71 to 98 this quarter. The vendor promised the incentive program fix by February, so we should plan the release notes now. I have been chatting with half the department about this idea. Tareq Khoury: The TAMM numbers for May came in this morning and adoption is up 17 percent. We still see drop offs at the document upload step on TAMM. Omar Al Marzooqi: The service centers reported shorter queues since the data governance framework update went live. Residents keep asking for Arabic support in the new TAMM flow. Nour Gemayel: The vendor promised the TAMM fix by June, so we should plan the release notes now. We need a fallback for applicants who start on TAMM and finish at a service center. I disagree and I do not think this is close to ready. Omar Al Marzooqi: I think both proposals have merit, we can blend them. Residents keep asking for Arabic support in the new the Emiratization dashboard flow. Nour Gemayel: We still see drop offs at the document upload step on the data governance framework. We still see drop offs at the document upload step on the Emiratization dashboard. We still see drop offs at the document upload step on the incentive program. Omar Al Marzooqi: I walked through the procurement platform journey myself yesterday and the payment step took four screens. Let us grab the whole team for a workshop, it energizes everyone. The vendor promised the incentive program fix by November, so we should plan the release notes now. Tareq Khoury: Coming back to the agenda, we need a fallback for applicants who start on the digital ID rollout and finish at a service center. We need a fallback for applicants who start on the digital ID rollout and finish at a service center. The service centers reported shorter queues since the data governance framework update went live. Omar Al Marzooqi: Customer happiness scores for TAMM moved from 69 to 91 this quarter. Customer happiness scores for the incentive program moved from 72 to 93 this quarter. Tareq Khoury: Quickly on the same point, residents keep asking for Arabic support in the new the digital ID rollout flow. Residents keep asking for Arabic support in the new the Emiratization dashboard flow. I love these sessions, the more people we pull in the better. Nour Gemayel: We need a fallback for applicants who start on TAMM and finish at a service center. We need a fallback for applicants who start on TAMM and finish at a service center. I walked through the service center network journey myself yesterday and the payment step took four screens. Tareq Khoury: The vendor promised the AI assistant pilot fix by August, so we should plan the release notes now. We need a fallback for applicants who start on the customer happiness survey and finish at a service center. Omar Al Marzooqi: I walked through the digital ID rollout journey myself yesterday and the payment step took four screens. Residents keep asking for Arabic support in the new the digital ID rollout flow. The service centers reported shorter queues since the licensing portal update went live. Tareq Khoury: The vendor promised the Emiratization dashboard fix by August, so we should plan the release notes now. Nour Gemayel: I disagree and I do not think this is close to ready. The service center network numbers for September came in this morning and adoption is up 10 percent. We still see drop offs at the document upload step on the Emiratization dashboard. Omar Al Marzooqi: We need a fallback for applicants who start on the digital ID rollout and finish at a service center. The data governance framework numbers for August came in this morning and adoption is up 15 percent. We still see drop offs at the document upload step on the incentive program. Tareq Khoury: One more thing from my side: i walked through the TAMM journey myself yesterday and the payment step took four screens. Omar Al Marzooqi: Let us make sure the service center staff feel heard on this. The vendor promised the licensing portal fix by November, so we should plan the release notes now. Customer happiness scores for the data governance framework moved from 61 to 87 this quarter. Nour Gemayel: Before we move on, we still see drop offs at the document upload step on the licensing portal. Omar Al Marzooqi: We still see drop offs at the document upload step on the service center network. We need a fallback for applicants who start on the data governance framework and finish at a service center. I walked through the Emiratization dashboard journey myself yesterday and the payment step took four screens. Nour Gemayel: The service centers reported shorter queues since the AI assistant pilot update went live. Omar Al Marzooqi: The service center network numbers for September came in this morning and adoption is up 38 percent. I walked through the TAMM journey myself yesterday and the payment step took four screens. Tareq Khoury: I walked through the TAMM journey myself yesterday and the payment step took four screens. Omar Al Marzooqi: One more thing from my side: customer happiness scores for the procurement platform moved from 75 to 83 this quarter. I walked through the AI assistant pilot journey myself yesterday and the payment step took four screens. Tareq Khoury: The service centers reported shorter queues since the Emiratization dashboard update went live. We need a fallback for applicants who start on the digital ID rollout and finish at a service center. We still see drop offs at the document upload step on the incentive program. Omar Al Marzooqi: Customer happiness scores for the procurement platform moved from 62 to 88 this quarter. The vendor promised the data governance framework fix by January, so we should plan the release notes now. The TAMM numbers for November came in this morning and adoption is up 12 percent. Tareq Khoury: I walked through the customer happiness survey journey myself yesterday and the payment step took four screens. Customer happiness scores for the licensing portal moved from 71 to 99 this quarter. We have handled worse, this is manageable. Customer happiness scores for the data governance framework moved from 74 to 94 this quarter. Omar Al Marzooqi: Residents keep asking for Arabic support in the new the data governance framework flow. Nour Gemayel: Residents keep asking for Arabic support in the new the customer happiness survey flow. The vendor promised the data governance framework fix by December, so we should plan the release notes now. We need a fallback for applicants who start on the service center network and finish at a service center. Omar Al Marzooqi: Customer happiness scores for the service center network moved from 60 to 94 this quarter. Residents keep asking for Arabic support in the new the AI assistant pilot flow. I love these sessions, the more people we pull in the better. Nour Gemayel: We need a fallback for applicants who start on the digital ID rollout and finish at a service center. The procurement platform numbers for April came in this morning and adoption is up 26 percent. The procurement platform numbers for April came in this morning and adoption is up 31 percent. Omar Al Marzooqi: Even if it slips a week, nothing breaks, we are fine. Customer happiness scores for the data governance framework moved from 60 to 91 this quarter. Tareq Khoury: Residents keep asking for Arabic support in the new the procurement platform flow. The vendor promised the customer happiness survey fix by April, so we should plan the release notes now. There is a new framework worth piloting before we lock the design. Nour Gemayel: The service centers reported shorter queues since the TAMM update went live. Residents keep asking for Arabic support in the new TAMM flow. The service center network numbers for January came in this morning and adoption is up 15 percent. Tareq Khoury: We still see drop offs at the document upload step on the procurement platform. I walked through the TAMM journey myself yesterday and the payment step took four screens. Omar Al Marzooqi: Residents keep asking for Arabic support in the new the procurement platform flow. Tareq Khoury: Before we move on, the service centers reported shorter queues since the incentive program update went live. We still see drop offs at the document upload step on the digital ID rollout. Omar Al Marzooqi: Residents keep asking for Arabic support in the new the digital ID rollout flow. The data governance framework numbers for May came in this morning and adoption is up 38 percent. The vendor promised the service center network fix by November, so we should plan the release notes now. Tareq Khoury: We need a fallback for applicants who start on the AI assistant pilot and finish at a service center. The digital ID rollout numbers for October came in this morning and adoption is up 10 percent. Omar Al Marzooqi: Let us make sure the service center staff feel heard on this. We need a fallback for applicants who start on the incentive program and finish at a service center. Customer happiness scores for TAMM moved from 62 to 83 this quarter. Tareq Khoury: We still see drop offs at the document upload step on TAMM. We still see drop offs at the document upload step on the incentive program. Omar Al Marzooqi: Customer happiness scores for the data governance framework moved from 63 to 96 this quarter. The vendor promised the incentive program fix by February, so we should plan the release notes now. Tareq Khoury: We still see drop offs at the document upload step on the licensing portal. Nour Gemayel: The service centers reported shorter queues since the data governance framework update went live. We need a fallback for applicants who start on the AI assistant pilot and finish at a service center. Omar Al Marzooqi: The vendor promised the data governance framework fix by June, so we should plan the release notes now. Residents keep asking for Arabic support in the new the licensing portal flow. Nour Gemayel: The vendor promised the data governance framework fix by May, so we should plan the release notes now. Omar Al Marzooqi: The service centers reported shorter queues since the Emiratization dashboard update went live. Tareq Khoury: I walked through the customer happiness survey journey myself yesterday and the payment step took four screens. We still see drop offs at the document upload step on the customer happiness survey. We have handled worse, this is manageable. Nour Gemayel: The vendor promised the incentive program fix by May, so we should plan the release notes now. The service centers reported shorter queues since the customer happiness survey update went live. Tareq Khoury: We need a fallback for applicants who start on the service center network and finish at a service center. The procurement platform numbers for June came in this morning and adoption is up 36 percent. Omar Al Marzooqi: The service centers reported shorter queues since the TAMM update went live. Tareq Khoury: I walked through the procurement platform journey myself yesterday and the payment step took four screens. Omar Al Marzooqi: Before we move on, the vendor promised the licensing portal fix by September, so we should plan the release notes now. The TAMM numbers for July came in this morning and adoption is up 6 percent. The procurement platform numbers for March came in this morning and adoption is up 6 percent. Tareq Khoury: The digital ID rollout numbers for May came in this morning and adoption is up 36 percent. Omar Al Marzooqi: One more thing from my side: i walked through the Emiratization dashboard journey myself yesterday and the payment step took four screens. Even if it slips a week, nothing breaks, we are fine. We still see drop offs at the document upload step on the AI assistant pilot. Tareq Khoury: Residents keep asking for Arabic support in the new the procurement platform flow. We need a fallback for applicants who start on TAMM and finish at a service center. The vendor promised the TAMM fix by September, so we should plan the release notes now. Omar Al Marzooqi: We still see drop offs at the document upload step on the Emiratization dashboard. We have handled worse, this is manageable. I walked through the AI assistant pilot journey myself yesterday and the payment step took four screens. Customer happiness scores for the digital ID rollout moved from 67 to 99 this quarter. Tareq Khoury: Customer happiness scores for TAMM moved from 73 to 80 this quarter. Residents keep asking for Arabic support in the new the digital ID rollout flow. Omar Al Marzooqi: The vendor promised the Emiratization dashboard fix by March, so we should plan the release notes now. We need a fallback for applicants who start on the incentive program and finish at a service center. Nour Gemayel: Let us just decide in the moment, planning this feels like overkill. The TAMM numbers for May came in this morning and adoption is up 20 percent. Omar Al Marzooqi: The service centers reported shorter queues since the incentive program update went live. Customer happiness scores for the digital ID rollout moved from 70 to 93 this quarter. The Emiratization dashboard numbers for April came in this morning and adoption is up 34 percent. Tareq Khoury: Coming back to the agenda, no stress on my side, the fallback covers us. We need a fallback for applicants who start on the licensing portal and finish at a service center. The data governance framework numbers for March came in this morning and adoption is up 28 percent. Customer happiness scores for TAMM moved from 64 to 87 this quarter. Omar Al Marzooqi: The service centers reported shorter queues since the procurement platform update went live. The vendor promised the TAMM fix by June, so we should plan the release notes now. The data governance framework numbers for December came in this morning and adoption is up 16 percent. Nour Gemayel: Residents keep asking for Arabic support in the new the customer happiness survey flow. Tareq Khoury: The vendor promised the procurement platform fix by October, so we should plan the release notes now. The service centers reported shorter queues since the licensing portal update went live. Nour Gemayel: We still see drop offs at the document upload step on TAMM. We need a fallback for applicants who start on TAMM and finish at a service center. The vendor promised the TAMM fix by January, so we should plan the release notes now. Even if it slips a week, nothing breaks, we are fine. Tareq Khoury: We have handled worse, this is manageable. Customer happiness scores for the incentive program moved from 63 to 85 this quarter. Omar Al Marzooqi: The Emiratization dashboard numbers for April came in this morning and adoption is up 30 percent. Customer happiness scores for the digital ID rollout moved from 70 to 96 this quarter. Tareq Khoury: The vendor promised the customer happiness survey fix by February, so we should plan the release notes now. The Emiratization dashboard numbers for October came in this morning and adoption is up 14 percent. I love these sessions, the more people we pull in the better. Omar Al Marzooqi: I walked through the incentive program journey myself yesterday and the payment step took four screens. Residents keep asking for Arabic support in the new the procurement platform flow. Nour Gemayel: I will send the minutes by end of day.